Shipping & delivery

Please note that due to high demand over Black Friday and the holidays, delivery times may take longer than usual.

Experience the convenience of fast & free delivery and get the look you’ve been after, your way.

• All orders are subject to review and could require additional processing time.
• Weekends and holidays are not considered business days.
• Any orders placed after 12PM on Fridays will be processed and ship on the following business day.
• For all orders placed after 12PM, please allow one additional business day for processing.
• Carrier delays are possible during high order volume periods and may affect shipping times.
• REMIX frames are tailor-made in Italy according to your specifications, and therefore involve longer processing and delivery times.
• Delivery is free on all engraved and customised orders at www.sunglasshut.com/uk.
• All engraved orders are made to specification there will be an additional day for delivery times.
• All Ray Ban Remix orders require additional processing therefore every order Order placed within 23:59 PM CET will be delivered within 6 business days.
• Sunglass Hut reserves the right to use alternate shipping services that provide the same delivery expectation.
• We ship anywhere in the UK except Guernsey, Jersey, the Isle of Man and Gibraltar. Orders to these addresses will be automatically cancelled from this website.

Most in-stock items ready in same day.

You can now choose to collect your order at Sunglass Hut store, our associates will be happy to assist you with your order at collection.

Select “Click & Collect” option in the cart and choose a store from the list. Most in-stock items will be available for pickup in same day and marked as ‘COLLECT TODAY’. Stores with no stock are also listed as COLLECT IN 1-2 BUSINESS DAYS* as we can ship to the store always for free. In case of missing availability in-store, your shades will be shipped at the chosen location free of charge: you will first receive an email as an update on your order, then you will receive another email as soon as your shades are shipped.

Note: You can collect your order when it’s convenient for you! Orders will be kept in-store for up to one week for pick-up (weekends included). Don’t forget to check store hours.

*Shipping lead time might change, especially during Holidays; please check the latest update inside the Delivery & Shipping Section.

Responsible shipping is fulfilled by logistics service providers that adopt solutions to reduce emissions. Responsible shipping is fulfilled by logistics service providers that adopt solutions to reduce emissions. Delivery may take up to business days.

This shipping option includes:

(1) Maximization of truck transport: transport emissions are reduced by using land transportation whenever possible, thus avoiding the use of other available modes, characterized by higher emissions. Exclusions from this service may apply*;

(2) Emission offset program (offered by selected transport carriers): Providers calculate the carbon emissions from pickup to delivery; these emissions are then offset through climate protection projects supported by such providers, which include reforestation, renewable energy production, waste disposal, and more. The carbon-neutral service offered by the logistics providers is verified and certified by external audit companies (e.g., Société Générale de Surveillance).

The logistics service provider that can provide this emission offsets service is:

∙ UPS

If you wish to have your package re-routed to a new address, please get in touch with the carrier to notify the change.