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Shipping & delivery

We use offer a variety of shipping methods, so our customers receive their orders in a quick and easy way... And the best thing, shipping is always free!

MAIN TOPICS

  • Free Responsible Shipping on every order
  • Shipping methods
  • Shipping considerations
  • Free pickup in store
  • Responsible shipping
  • Re-routing shipped packages

Free Responsible Shipping on every order

Easy shopping means never having to pay for shipping. So at sunglasshut.com, we provide free Responsible Shipping on every order.

Shipping methods

Experience the convenience of fast & free delivery and get the look you’ve been after, your way.

TYPE OF SHIPMENT

COST

DAYS TO SHIP

Responsible shipping
We’ll ship with logistics providers using sustainable solutions to reduce climate impact.

Free

Up to 7 business days*
Check Shipping considerations section

Pickup in store
Available for Sunglass Hut stores.

Same day hrs or business days*
According to stock availability

Expedited shipment
Available for orders placed before 12PM EST.

$10.00 

4 business days*

According to stock availabilit

Shipping considerations

  • All orders are subject to review and could require additional processing time.
  • Weekends and holidays are not considered business days.
  • Any orders placed after 12PM EST on Fridays will be processed and ship on the following business day.
  • For all orders placed after 12PM EST, please allow one additional business day for processing.
  • Carrier delays are possible during high order volume periods and may affect shipping times.
  • Engraving and Ray-Ban Remix items may take an additional 2 business days for processing.
  • Ray-Ban Remix items cannot be shipped to P.O Boxes.
  • Ray-Ban Remix items will ship via standard delivery business days.
  • Sunglass Hut reserves the right to use alternate shipping services that provide the same delivery expectation.

Free pickup in store

Most in-stock items ready in hours*.

You can now choose to collect your order at Sunglass Hut store, our associates will be happy to assist you with your order at collection.

Most in-stock items will be available for pickup within business hours. Stores with no stock are also listed as Collect in business days* as we can ship to the store always for free.
In case of missing availability in-store, your shades will be shipped at the chosen location free of charge: you will first receive an email as an update on your order, then you will receive another email as soon as your shades are shipped.

Note: You can collect your order when it’s convenient for you! Orders will be kept in-store for up to one week for pickup (weekends included). Don’t forget to check store hours.

*Shipping lead time might change, especially during Holidays; please check the latest update inside the Delivery & Shipping Section. 

Responsible shipping

Shipping policies

Responsible shipping is fulfilled by logistics providers using solutions to reduce emissions. Delivery may take up to 7 business days.

This shipping option consists of either:

1. Full ground service: shipments served via truck. Transportation emissions are reduced by exclusively using ground transportation instead of other available shipping modes with higher emissions. Not applicable to destinations that do not have such other shipping modes; other exclusions may apply.

2. Emission compensation program (if provided by selected transportation carriers): providers calculate carbon emissions from pickup to delivery; the carbon emissions are offset through climate protection projects including reforestation, renewable energy, waste disposal, wind power and others, supported by the logistics providers, The carbon neutral services is verified by a certified auditing company (i.e. Société Générale de Surveillance).

Below the list of the logistics providers that can provide emissions compensation:

  • UPS (itself or in partnership with USPS)
  • DHL (itself or in partnership with USPS)

*Some exclusions may apply.

Re-routing shipped packages

For security purposes, we are currently unable to redirect a packaged once it has been shipped. If our shipped is unable to deliver the package to the address you provided, it will be returned to our fulfillment center and processed as a return.

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