Free and Easy Returns
Sometimes things just don’t work out. And we totally understand. If you’re not thrilled with your purchase, you’ve got 30 days from the original purchase date to return your purchased sunglasses in original condition to Sunglass Hut for a full refund
Return to a Store
With more than 1,300 Sunglass Hut locations, you can find a store near you to return or exchange in person within 30 days of purchase. Sunglasshut.com purchases may not be returned to a Sunglass Hut store inside of Macy’s. If a purchase was made at www.Macys.com please follow the instructions on the packing slip included in your order.
Whether you made your purchase in person or online, you can always return products at one of our Sunglass Hut retail stores. Just bring your product, proof of purchase and original packaging into a store within 30 days of your purchase, and we'll provide you with a complete refund. Sunglasshut.com purchases may not be returned in a Macy’s store location. If a purchase was made at www.macys.com please follow the instructions on the packing slip included in your order.
Refunds will be issued in the same form as your original payment method. For purchases made with a gift card, a new gift card will be issued.
Without proof of purchase, you can exchange your purchase or get a store credit based on current selling prices. Remember, products sold "As Is" may not be returned or exchanged.
Sunglasses that have been engraved by Sunglass Hut, are eligible for the 50% replacement offer for both the replacement sunglass frame and the engraving service fee.