Free and Easy Returns
Sometimes things just don't work out. And we totally understand. So if you're not thrilled with your purchase, you've got 90 days to return it for either a full refund or an exchange. You’ll need proof of purchase (ie: your receipt), and the shades in original condition.
If you would like to exchange something you purchased online within 90 days, you are able to do so at any of our Sunglass Hut stores in Australia or New Zealand only. Excludes Sunglass Hut stores within Myer Australia, and in other countries. Unfortunately, we are not able to exchange something you purchased online via email or phone. If you are not able to visit a store, please follow the returns process listed above, and place a new order.
If you purchased your sunglasses from one of our stores in Australia or New Zealand, and would like to return or exchange them, you are able to do so within 90 days of your purchase date. Just bring them back with your proof of purchase (i.e. your receipt) and we can help you from there.