Frequently Asked Questions

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RETURNS, REPLACEMENTS & EXCHANGES

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SUNGLASS CARE

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SUNGLASSES STANDARDS

Read more information about the lens in the sunglasses you are viewing.

AUSTRALIAN SUNGLASS STANDARDS

All sunglasses sold within Australia are required to comply with Australian Sunglass Standard AS/NZS 1067:2003 so you can feel comfortable in the knowledge that your eyes are protected. All sunglasses sold within Australia and New Zealand are categorised. For more information about the lens in the sunglasses you are viewing, can be found below:

AU MANUFACTURER'S INFORMATION NOTE

In compliance with AS/NZS 1067.1.16
Retail: Luxottica Retail Australia Pty Ltd (ABN 26 000 025 758) of Level 5, 75 Talavera Road, Macquarie Park, NSW, Australia 2112. Wholesale: Luxottica South Pacific Holdings Pty Ltd (trading as Luxottica Australia) (ABN 58 104 629 772) of Level 5, 75 Talavera Road, Macquarie Park, NSW, Australia 2112.

HOW TO USE YOUR SUNGLASSES

Category and type of filter: such indication (a number and a letter) can be found on the packaging or on the Bar Code sticker (at the symbol*) or as the last two characters on the temple of the glasses where the model code is found. The number indicates the category of the filter (protection against sun glare 0=Very limited, 1=Limited, 2=Good, 3=High, 4=Very High*, for recommended use and for the description of filter categories see Table A below); the letter indicates the type of filter (N=Normal, P=Polarized, F=Photochromatic). For photochromatic lenses (F) the number indicates their category of use when they are tinted; when they are not tinted, they belong to 1 category lower.

LIMITATIONS OF USE

Not suitable for direct viewing of the sun or for viewing of solar eclipses; not suitable for use as protection against artificial light sources (e.g. solaria); not suitable for use as eye protection against mechanical impact hazards; filter category 1 to 3 – NOT SUITABLE FOR DRIVING IN TWILIGHT OR AT NIGHT; filter category 4 – NOT SUITABLE FOR DRIVING AND ROAD USE.

CLEANING AND MAINTENANCE

To clean your sunglasses, use water and soap avoiding all types of solvents or alcohol. Do not use dirty or abrasive cloths which could alter the features of the filters. Use only original accessories and spare parts.

PRESERVATION

Keep in the cloth or hard case in a dry place at a temperature between –10°C and +35°C.

*Table A - Description of Filter Categories

Description of Filter Categories table

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