- TOOLS & TIPS
Returning online purchases by mail is super easy and always free.
Here's what to do:
It usually takes 3/5 business days to process your return once it's received at our Customer Care Center. Remember, your package needs to be post-marked on or before 90 days after your purchase for a refund. Refunds will be issued in the same form as your original payment method.
Free UPS Return Shipping uses UPS Ground service. Customers bear the risk of loss for all items shipped to Sunglass Hut until Sunglass Hut accepts and receives the delivery from UPS at Sunglass Hut's Customer Care Center.
If you don't want to use Free UPS Return Shipping, you can always mail your package back on your own to the following address:
In this case, you'll be responsible for paying shipping costs.
Please note that store purchases may not be returned by mail and must be returned to a store.
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Use your webcam
Our Virtual Mirror lets you try on different styles without going to the store. Save of photo of your favorites and even share with friends.
See them on a model
No webcam? No problem. Choose a video of a male or female model and they'll try on the frames you choose.
It's like directing your very own fashion show. Our models will try on whatever styles you choose. All you need to do is pick the frames, then sit back and enjoy the view.
Try up to 4 frames