Contacts (International)

Returns + Replacement Discount

Sunglass Replacement Discount

Broken sunglasses? No problem! Replace your broken sunglasses with the same or, if unavailable, equivalent pair for 50% off the original retail price within the applicable replacement discount period (may not be combined with other discounts or promotions). Does not apply to loss or theft. May be used only once within the applicable replacement discount period. Not valid on Oakley Thump. Not valid on imperfect products.

Returns + Exchanges

30-Day Return Policy: We'll exchange it, return it, or refund your money within 30 days of original purchase. At Sunglass Hut your satisfaction is our top priority. If for any reason you are not satisfied with your sunglasses, just return them in saleable condition with the original packaging and receipt within 30 days to a Sunglass Hut location (excluding department stores), or to our Customer Care Center, along with your name, address, and telephone number. Purchases paid for with a Gift Certificate or Gift Card will be entitled to an exchange or merchandise credit.

Shipping and handling charges are not eligible to be refunded by the store or the returns department at the Distribution Center. We cannot accept returns or exchanges on accidental breakage or scratched lenses. If you're returning item(s) to us by mail, we recommend that you send your package via a traceable method (FedEx, UPS, or insured mail). Sunglass Hut is not responsible for products we do not receive or products damaged in shipping.

Return A Store Purchase With A Receipt For:

• Exchange
• Merchandise Credit
• Cash (if return is under $100) or Corporate Refund Check (if return is over $100)
• Charge Credit (if purchase was paid for with a credit card)

Return A Phone Purchase With A Receipt For:

• Exchange
• Merchandise Credit
• Charge Credit (if purchase was paid for with a credit card)

Return Without a Receipt and All Returns After 30 Days: All returns without a receipt or after 30 days will be entitled to an exchange or merchandise credit based on store's current price.

Special Services

Gift Program

Finding the perfect gift for your valued employees, clients, or best friends doesn't get much easier. With the Sunglass Hut Gift Program, it's easy to give and fun to receive! Our wide selection of sunglasses and watches suits any taste and style. Or give our gift card, and let them choose the perfect gift at any of our more than 1,500 locations in North America.

For details about our program, call 1.800.786.4527 and press the number 3.

Complimentary Fittings and Adjustments

Keep your new sunglasses looking and feeling great by using our complimentary in-store cleaning and adjustment services.

Special Orders

If you can't find what you're looking for, let us know and we will special order it for you.

For further assistance, please contact Customer Service at 1.800.SUNGLAS (1.800.786.4527) Monday-Friday 9:00 a.m. to 5:00 p.m. (EST).

Sunglass Care

Improper care can damage sunglass lenses, resulting in scratches or haziness, which in turn may cause eyestrain.

To avoid damage, do not clean your glasses with paper towels or clothing, which can grind dust and fibers into lenses leaving scratches. Avoid using household detergents or soaps. While a few mild soaps don't harm lenses, today's extra strength soaps are powerful enough to slowly disintegrate lens coatings. Also avoid glass cleaners, which are highly corrosive and can damage your lenses quickly. They are not made for the nonglass lens materials used in sunglasses. While none of these products will do immediately apparent damage to your lenses, over time and with repetition the damage will become apparent.

The best way to clean your sunglasses is by using a cleaner developed especially for eyewear lenses, along with a lens cleaning cloth, or a premoistened towelette.

FAQS

I don't see the sunglasses I want. Can you find them for me?

In many cases there are different products available in our stores. Call 1.800.786.4527, Monday-Friday 9:00 a.m. to 5:00 p.m. (EST) for help finding a product.

What if I don't like the sunglasses I purchased?

All Sunglass Hut sunglasses are covered under our 30-day Return Policy.

Can I order parts for sunglasses I already own?

In many cases, each brand will offer parts. Check specific websites for more information