Returning to a Store

Returning to a Store

Whether you made your purchase in person or online, you can always return or exchange products at one of our Sunglass Hut stores. Just bring your product, proof of purchase and original packaging into a store within 90 days of your purchase, and we'll provide you with a complete refund or exchange.

Refunds will be issued in the same form as your original payment method. For purchases made with a gift card, a new gift card will be issued.

Without proof of purchase, you can exchange your purchase or get a store credit based on current selling prices. Remember, products sold as "Imperfect" may not be returned or exchanged.

Contact Us

Questions or comments? Shoot us an email and we'll get back to you ASAP.

You may also contact us by phone:
U.S. 1.800.SUNGLAS
Canada 1.800.SUNWEAR
Mon.-Fri. 8 AM to 9 PM EST
Sat. 8 AM to 6 PM EST
Sun. 1 PM to 6 PM EST
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