Sunglass Care - FAQs | Official Sunglass Hut Online Store

How should I care for my sunglasses?

Keeping your sunglasses clean with help them - and you - look great and perform well. However, premium sunglasses and especially their lenses require careful treatment. Improper care can damage lenses, resulting in scratches or haziness, which in turn may cause eyestrain.

So, the best way to clean your sunglasses is by gently rubbing them with a lens cleaning cloth and a liquid cleaner specifically designed for eyewear lenses, or with a pre-moistened lens towelette. It's also a good idea to occasionally bring them into a Sunglass Hut store for a complimentary in-store cleaning and adjustment. Find a store near you.

To avoid damage, never clean your sunglasses with paper towels or clothing, which can grind dust and fibers into lenses and leave scratches. Also avoid using household detergents or soaps. While a few mild soaps don't harm lenses, today's extra strength soaps are powerful enough to slowly disintegrate lens coatings. Glass cleaners especially are highly corrosive and can damage your lenses quickly. They are not designed for use on the non-glass lens materials used in sunglasses.

While none of these products will do immediate apparent damage to your senses, over time and with repetition, the damage will become visible.

How can I order accessories and/or cleaning supplies?

We're in the process of adding accessories and cleaning supplies to our online product catalog. In the meantime, please call us to order over the phone. You can reach us at 1.800.SUNGLAS (1.800.786.4527) Monday-Friday 8AM-9PM EST; Saturday, 8AM-6PM EST, Sunday 1PM-6PM EST.

What if I need my sunglasses adjusted?

Keep your sunglasses in top condition by using our complimentary in-store cleaning and adjustment services. Find a store near you.

What number do I call if I need to repair my sunglasses?

If you have Maui Jim sunglasses, please call 1-888-628-4546.

If you have Oakley sunglasses, please call 1-800-431-1439.

If you have Ray Ban sunglasses, please call 1-800-343-5594.

If you have any other brands that need a repair, please call 1-800-SUNGLAS and our agents will be more than happy to assist you in getting the correct number you need.

Contact Us

Questions or comments? Shoot us an email and we'll get back to you ASAP.

You may also contact us by phone:
U.S. 1.800.SUNGLAS
Canada 1.800.SUNWEAR
Mon.-Fri. 8 AM to 9 PM EST
Sat. 8 AM to 6 PM EST
Sun. 1 PM to 6 PM EST
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