Returns, Replacements & Exchanges

Online Purchases

You've got two options for returning your online purchase:

  • 1.) Return to a Store:

    With more than 1,600 Sunglass Hut locations, you can find a store near you to return or exchange in person within 90 days. Instructions for returning to a store.

  • 2.) Return to our Customer Care Center:

    Our Free UPS Return Shipping lets you mail your purchase back to our Customer Care Center at no additional cost within 90 days. Instructions for returning by mail. When returning your online order (in-store or returning by mail), you will not be refunded for your import or shipping fees.

Store Purchases

Items purchased in a store may only be returned to a store within 90 days. Instructions for returning to a store.

Replacement Discount Program

Occasionally sunglasses break. It's sad, but true. But when it happens to sunglasses bought at Sunglass Hut, we replace them with the same pair (or equivalent, if unavailable) at 50% off the original price.

Learn more about our Replacement Program.

Contact Us

Questions or comments? Shoot us an email and we'll get back to you ASAP.

You may also contact us by phone:
U.S. 1.800.SUNGLAS
Canada 1.800.SUNWEAR
Mon.-Fri. 8 AM to 9 PM EST
Sat. 8 AM to 6 PM EST
Sun. 1 PM to 6 PM EST

Store Locations

Find A Store Near You

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