Close

Shopping bag

0  

Just added:

Subtotal:

DESKTOP_MINI_CART_1
DESKTOP_MINI_CART_2
Close

Favourites

0 

Just added:

DESKTOP_MINI_WISHLIST_1
DESKTOP_MINI_WISHLIST_2

Sign In LOGOUT

Log into your account

You have successfully logged out of your account

Join in the loop

DESKTOP_SIGN_IN_ESPOT
DESKTOP_LOG_OUT_ESPOT

Create account

Already have an account?

Join in the loop

Account benefits

SIMPLY CREATE AN ACCOUNT & TICK THE SUBSCRIBE BUTTON TO RECEIVE THESE EXCLUSIVE PERKS:

  • Exclusive offers
  • Pre-sale alerts
  • New collection previews & trend updates
  • VIP invitations to exclusive events
  • Record of each purchase so you don't miss out on our Promises

PERSONAL INFO


Create a user name



Password

Security question

Create Account
DESKTOP_GLOBAL_BANNER_PROMOTION

Store locator
Find a store near you

Questions or comments?
Send us an email and we'll get back to you within 24 hours. Or call us at (AU) 1800 556 926 (NZ) 0800 607 895

Returning by Mail

Free and Easy Returns

Returning online purchases by mail is super easy and always free.

Here's what to do:

  • 1.) Repackage your purchase, making sure to include your proof of purchases, returns form, along with your order number, name, address and telephone number.
  • 2.) Fasten your free returns label to your package.
  • 3.) Drop your package at any Australia Post store or box.
  • 4.) Track your return at www.auspost.com.au.

It usually takes 3/5 business days to process your return once it's received at our Customer Care Center. Remember, your package needs to be post-marked on or before 30 days after your purchase for a refund. Refunds will be issued in the same form as your original payment method.

Free Australia Post Return Shipping uses a regular registered service. Customers bear the risk of loss for all items shipped to Sunglass Hut until Sunglass Hut accepts and receives the delivery from Australia Post at Sunglass Hut's Customer Care Centre.

If you don't want to use Free Australia Post Return Shipping, you can always mail your package back on your own to the following address:

Sunglass Hut Customer Care Centre
Attention: Online Returns Department
75 Talavera Road
Macquarie Park, NSW, 2113

In this case, you'll be responsible for paying postage costs.

Please note that store purchases may not be returned by mail and must be returned to a store.

Loading
Loading